Post by account_disabled on Dec 11, 2023 2:53:01 GMT -6
KPI Contact Center wins 7 big awards 2 years in a row from the Thai Contact Center Trade Association awards competition (TCCTA Contact Center Awards 2023) organized by the Contact Center Trade Association. Thai telephone service To give awards to organizations that There is a Contact Center service center that provides outstanding service nationally. KPI received two corporate awards : The Best Professional Management Contact Center (Gold Award) and The Best Customer Satisfaction Contact Center (Bronze Award) and also received Awards Another 5 awards in the individual category include The Best Contact Center Manager of the Year, 1 outstanding award,
The Best Contact Center Supervisor of the Year, 1 outstanding award , and The Best Contact Center Agent of the Year, another 3 outstanding awards . The best service standards, ready to strive to develop services. To provide good service to customers to Email Data receive maximum satisfaction Ms. Suchawadee Sanganong, President of Krungthai Panich Insurance Public Company Limited, revealed that KPI is pleased and proud of the KPI Contact Center team , which is committed to developing Develop service standards in every aspect, making this year KPI able to win the collection award. N.T. has won 7 awards, of which 2 are corporate awards for the second year in a row , even though KPI just started to establish the KPI Contact Center team in 2022. It is an award from creativity.
And develop a working system with goals aims to deliver an experience that The best for customers “ The KPI Contact Center team is well equipped with personnel with great potential, as measured by the satisfaction score received in 2023 at as high as 96.6% , which we are still committed to. Will continue to develop work standards continuously, both in developing personnel and management systems. with modern technology To raise the service standards of KPI Contact Center to be able to respond quickly to customers and meet all customer needs. able to lead in the present era in every group with services that cover every channel.
The Best Contact Center Supervisor of the Year, 1 outstanding award , and The Best Contact Center Agent of the Year, another 3 outstanding awards . The best service standards, ready to strive to develop services. To provide good service to customers to Email Data receive maximum satisfaction Ms. Suchawadee Sanganong, President of Krungthai Panich Insurance Public Company Limited, revealed that KPI is pleased and proud of the KPI Contact Center team , which is committed to developing Develop service standards in every aspect, making this year KPI able to win the collection award. N.T. has won 7 awards, of which 2 are corporate awards for the second year in a row , even though KPI just started to establish the KPI Contact Center team in 2022. It is an award from creativity.
And develop a working system with goals aims to deliver an experience that The best for customers “ The KPI Contact Center team is well equipped with personnel with great potential, as measured by the satisfaction score received in 2023 at as high as 96.6% , which we are still committed to. Will continue to develop work standards continuously, both in developing personnel and management systems. with modern technology To raise the service standards of KPI Contact Center to be able to respond quickly to customers and meet all customer needs. able to lead in the present era in every group with services that cover every channel.